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Admin Operations

Perusahaan: PT Idmarco Perkasa Indonesia

Tanggal: 30-Nov-2017

Lokasi: DKI Jakarta

General Job Function:
Administrator will have the responsibility for daily data management of the brands website including product stock, price checking and image uploading, customer correspondence.
Job description:
  • Provide administrative support required to ensure efficient operation of the team.
  • Work with Call Center & Finance team in communicating and liaising day-to-day issues from the customers by liaise with internal functions, where appropriate.
  • Doing data entry of product information.
  • Responsible for a consistency high level of customer satisfaction.
  • Meet service level objectives (SLA) as set/pre-determined in Admin Operations (support) target.
  • Be able to handle complains.
  • Fostering good relation with customers.
  • Responding to incoming phones enquiries.
  • Handle customer complaints and implement positive actions to resolve conflict in order to maintain the relationship and goodwill of the customer
  • Report on customer feedback to identify pro-active steps for the continued success of the business
  • Candidate must possess at least Diploma or Bachelor's Degree in Business Studies/Administration/Management, Computer Science/Information Technology or equivalent from reputable university with minimum GPA: 3.00.
  • 1-2 years experiences in related field.
  • Excellent Computer/MS Office skills (MS Excel, Word, Powerpoint etc).
  • Strong problem solving skill.
  • Excellent in listening skills, understand exactly what customers require.
  • Good communication skills and a team player.
  • Good in using Indonesian language, both oral and written, in accordance with EYD.
LOKASI KERJALihat di Peta / Arahan Alamat

Ariobimo Sentral Building Management, East Kuningan, South Jakarta City, Special Capital Region of Jakarta, Indonesia

Perusahaan PT Idmarco Perkasa Indonesia
Posisi Admin Operations
Deadline 15-Dec-2017
Pendidikan Pendidikan -> SMK/SMU/D3
Lokasi Lokasi -> DKI Jakarta


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