Arada Mulia Indonesia as the leading specialist Headhunting & Search firm, with a focus on Retained Executive Recruitment Company in Indonesia, we are firmly set to take advantage of the strongly growing economy and the maturing markets in the country. To support our growth needs a constant flow of highly skilled, a recruitment site for management and executive-level candidates looking for their ideal career opportunity and plays a lead role in maximizing the search investment by bringing to our clients totally integrated HR solutions.
Currently we are looking for high profesional, hard working & result oriented candidate to fulfill the following position as :
CUSTOMER SERVICE / RESEPSIONIST
Answers incoming calls.
Directs call to guest rooms, staff, or departments through the switchboard or PABX system.
Places outgoing callsandReceives guest messages and deliver the same to the guest.
Attracts potential customers by answering product and service questions; suggesting information about other products and services.
Maintains customer by Customer Satisfaction
Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
Maintains financial accounts by processing customer adjustments.
Recommends potential products or services to management by collecting customer information and analyzing customer needs.
Prepares product or service reports by collecting and analyzing customer information.
Contributes to team effort by accomplishing related results as needed.
High school graduate or equivalent
Must speak, read. Write, and understand the primary language used in the workplace
Outgoing, service minded, resourceful and independent working person.